Service & Support
Frequently Asked Questions
What after-sales services does Liquido Colossusfill offer?
Liquido Colossusfill offers on-site installation and commissioning, operator and maintenance training, preventive maintenance contracts (AMC), breakdown repair, genuine spare parts supply and remote diagnostic support for every machine sold.
How fast does Liquido Colossusfill respond to a service request?
Within India, on-site service response from Liquido Colossusfill is typically 24–72 hours depending on customer location. Remote troubleshooting begins within a few hours of the ticket being raised with support@liquidofill.com.
Does Liquido offer an Annual Maintenance Contract (AMC)?
Yes — Liquido AMC packages cover scheduled preventive visits, priority breakdown response and discounted spare parts. Email support@liquidofill.com for AMC pricing tailored to your machine list and location.
Will Liquido train my operators and maintenance staff?
Yes — Liquido Colossusfill trains operators and maintenance staff during commissioning at no extra cost, and offers refresher training on request either on-site or at the Ahmedabad factory.
Can Liquido support machines installed outside India?
Yes — Liquido Colossusfill supports export customers in 25+ countries through remote diagnostics, parts dispatched from Ahmedabad, and engineer visits where the issue requires on-site presence.
How do I contact Liquido for service or spare parts?
Email support@liquidofill.com with the machine serial number and a description of the issue or part required, or call +91-98000-05293. The Ahmedabad service desk responds within one working day.
